One-off transfer: Buying art

Gloria Luard had to pay for a painting she bought through an auction house in France.

She tried without success to get through to her bank, and then found us online. She got straight through to someone who could advise her on how to transfer €7,000 (we always answer our phones within three rings).

Just as happily for Gloria, we also offered a better exchange rate than her bank, don’t charge transfer fees, and guaranteed the funds would reach the French bank account within a day.

An hour after setting up an account with us, Gloria fixed the exchange rate and transferred the sterling equivalent to us online.

The next day, we made the payment to the French auction house, and they sent her confirmation a day later. The whole process took three days. Gloria worked out she had saved £30 in transfer fees, and £52 on the better exchange rate.

To find out more, call us on 0800 783 6022, or +44 20 7801 9080. You can also ask us to call you back

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